Policy on Complaints, Claims, and Suggestions

The PanAmerican Journal of Digital Humanities & AI aims to address and resolve all complaints and claims swiftly and constructively. Depending on the nature and complexity of the complaint, the case will be reviewed by the editorial team and Ediciones Complutense personnel, and decisions will be made taking into account the recommendations provided by the Committee on Publication Ethics (COPE).

To submit a complaint or suggestion to this journal, one must write directly to the email address (journal contact email). All communications will be resolved within a period not exceeding thirty (30) business days. However, depending on the level of complexity of the complaint, the complainant will be informed if additional time is required to conclude the investigation of the case.